Privacy Policy
Last Updated: January 7, 2026
Our Commitment to Your Privacy
At EnclosePro Alafaya Sunrooms & Patios, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Request a quote or consultation
- Contact us by phone, email, or through our website
- Schedule a service appointment
- Sign a contract for our services
This information may include your name, address, phone number, email address, and details about your property and project requirements.
How We Use Your Information
We use the information we collect to:
- Provide quotes and estimates for your project
- Schedule and complete your sunroom or patio project
- Communicate with you about your project status
- Answer your questions and provide customer support
- Send you appointment reminders and project updates
- Improve our services based on your feedback
- Comply with legal and regulatory requirements
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:
- With service providers who help us operate our business, such as payment processors or scheduling tools
- With manufacturers or suppliers when necessary to complete your project
- When required by law or to protect our legal rights
- With your explicit consent for any other purpose
Website and Online Forms
Our website may use cookies and similar technologies to improve your browsing experience. When you submit a form on our website, the information is transmitted securely and stored confidentially. We use trusted third-party form providers that comply with privacy and security standards.
Communication Preferences
We may contact you by phone, email, or text message regarding your project, appointments, or our services. If you prefer not to receive certain types of communication, please let us know and we will update your preferences.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Photo and Video Documentation
We may take photos or videos of our work for quality control, documentation, and marketing purposes. If you prefer that we not use images of your property in our marketing materials, please inform us in writing.
Retention of Information
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are typically maintained for several years to support warranty claims and business records.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
EnclosePro Alafaya Sunrooms & Patios
11500 Iroquois Trail, Orlando, FL 32825
Phone: (407) 738-4742
Email: hi@alafayasunroomsnpatios.com